In which all languages should a signage be displayed for patient information ?? Accreditation requires easy visible display of information . Bu the question , which all languages should it be the displayed and provision for patients who do know know displayed language, e.g. A Croatian hospital displays a bilingual board of info,Croatian for local and English for international patients , then what provision be made or a patient who speaks Spanish ? Appointing an interpreter is not an economic option for rare cases.
Signage is a signage, after all. Standardization of signage (sign language?) too may not solve the problem you are hinting at. But,again, signage or no signage, the patient will ultimately reach some counter manned by some properly trained guide which, could be the only solution..meanwhile, I too am interested to hear from creative minds some innovative ideas!.
Dear Mr Ravindranath.
Good comments. If healthcare providers think of patient as a customer, who can get to know by beating his head against every nuke and corner to get around, then its OK. But if we become serious about these issues, we have to pay best attention to address this important aspect of care in hospital.
Good to know that your interest is still there, even though you are not much stressed about the fact.
Good wishes and best regards
Mubbashir
Dear Ashok Kumar,
Greetings from Kuala Lumpur.
Good topic, and it is very important to raise this issue, especially in hospitals where there are international patients.
I think there are two or three important languages which can solve the issue, it can be English, Spanish and local is good idea. I think creating important signages in multiple languages with some switch to change to your choice with some intelligent switch boards with an electronic display board and ease of use, is all possible.
Best regards
Mubbashir
Dear Mubhashir,
Thank you for airing your apt opinion and suggestions.
Your suggestion regarding creating important signage in multiple languages with some switch to change to one's choice, with some "intelligent switch boards" with an"electronic display board" is really worth trying. I wish
some software companies pay their serious attention to your idea. Good luck!!
With Kind Regards,
Ravindranath
Dear Mr Ravindranath V.S,
Greetings from Kuala Lumpur.
Thanks for appreciating and after your idea, I have setup a committee to develop one such signage with advanced tools, where some important signages are displayed on one computer kIOSK for visitors to read them in their language and save numbers from signage board to see, reference on the saved photos, this means 100 languages can be easily covered with simple signages.
Best regards,
Mubbashir
Dear Mr.Mubbashir,
Congratulations! For what is still in the process of contemplation, you have done it! That's the spirit of enterprise..
Mr. Ashok Panda also need special congratulations and thanks!
And, of course, the managers of Medical Tourism, who provide such a wonderful forum for interaction.
Mr. Mubhashir, Will it not be more useful if this could be given in Y tube?..
Best of luck,
With Kind Regards,
Ravindranath
Hello Ashok,
From patient's safety perspective you are absolutely right. But I think, from individual patient perspective it is quite not possible. What can be proposed is that , In a county perspective English and Mother tongue of that country can be considered in forming a standard of signage .
Intelligent switch boards with an electronic display board are Excellent innovative option but, it needs to be mandatory under the Accreditation of the Hospital to avoid patient inconvenience otherwise it would be a adopted largely by the Hospitals in India.
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